Report a Non-Outage Issue

Avian Protection Request

Please report any of the following:

A dead or injured bird near a power pole or power line.
A bird(s) building a nest on a power pole.
Any other instance where you feel a bird or power equipment may be in danger.

Note: Heber Light & Power takes proactive measures to minimize avian interactions with power lines and utility infrastructure. Bird electrocutions are mitigated through framing structures with sufficient clearance and by insulating or isolating energized or grounded contacts.

Tree Trimming Request

Report if you notice any of the following:

Any tree limb growing within 10 feet of a power line.
Any branches or vegetation resting on power lines.

Do not attempt to trim trees near power lines!

Tree Trimming Information (PDF)

Street Light Repair Request

Report if you see:

A street light that is burnt out or blinking on and off.
A damaged street light that may still be working, but is broken.

Issue Reporting Form

This field is for validation purposes and should be left unchanged.

Are you a current Heber Light & Power customer?(Required)

Yes

Name(Required)

First Last

Email(Required)

Phone Number(Required)

HL&P Account Number

Request Type(Required)

If other, please specify:

Address of Incident(Required)

Street Address City State ZIP Code

Describe the problem:(Required)

Please explain the situation and the details of the location.

Street Light or Pole Number (if applicable):

Attach a Picture (optional)

Max. file size: 50 MB.