Outage Center
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Payment Options
Pay by Phone
Have your account number ready when you call (855) 957-3880 to pay over the phone.
Walk In & Pay
Come to our office and pay inside between 8 a.m. and 5 p.m. Monday through Friday, excluding holidays.
Drive Up & Pay
During business hours, pay at the drive-thru window or, after hours, use the drop box on the south side of the building at 626 West 300 South in Heber City (Directions to HL&P).
SmartHub Portal
Save time and money by managing your account anytime from anywhere with SmartHub.
Save time with easy payment options to avoid late fees and service interruptions.
Receive the information you need to make the right decisions about your account.
Receive the information you need to make the right decisions about your account.
The eco-friendly way to instantly access your bill.
SmartHub Usage Features
You can use the Usage Explorer to look at how your usage trends. The Interval setting allows you to look at your usage in Monthly, Daily, or Interval (Hourly) increments. This is a great tool to use when you want to narrow down what things in your home could be having the biggest impact on your bill.
Try it now: Usage Explorer
The Comparison dashboard enables you to look back and see how your power consumption is changing year over year.
Try it now: Log in to SmartHub
The Average Usage page makes it easy to find the Month, Time of Day, or Day of the Week in which you use the most power. Use the Interval field to drill into your data and get the information you need to make decisions about your power usage.
Take a look: Average Usage
Get the App!
Scan this QR Code to download the app on iOS or Android.
Billing Options
Paperless Billing
If you are looking for a way to get 1 less bill in the mail each month, we have you covered! It is as simple as checking a box to switch to paperless billing in our SmartHub portal.
Sign Up for Paperless Billing
Auto Payment
Enrolling in our Auto Pay program has never been easier! Our SmartHub system makes the process quick and painless.
Enroll in Auto Payment
Budget Billing
If you are looking to avoid those summer spikes in your power bill, our Budget Billing program can help you out. This program enables customers to pay a consistent monthly amount based on their previous year’s monthly average power usage. Call our office to enroll now.
Understanding Your Bill
Want help making sense of your bill? Our bill explainer walks you through your billing statement, section by section.